Questions.
What TSAI is, what it costs, and how it compares to working with Steve directly.
What TSAI is
What is TSAI?
An AI coach trained on The Solutionist Agenda's problem-solving frameworks. You describe a decision you are stuck on, and it works through it with you using Steve's proprietary methodology.
How is it different from ChatGPT?
General AI answers the question you asked. TSAI applies a structured method to work out whether it is the right question first, and it remembers your situation between sessions so you are not starting over every time.
What frameworks does it use?
Three. CIPHER is for framing a problem correctly across eight domains. TARGET is for building the way out and delivering it. Solutions-Focused Coaching underpins both, drawing on evidence-based practice for moving people from analysis to action. The AI applies whichever fits your situation without naming the mechanics at you.
What kinds of problems does it handle?
Difficult conversations, delivering feedback, team morale, delegation, strategic planning, work-life balance, managing conflict, career transitions, building confidence, and leading through change. Work and life both.
What are the two session types?
“Let's solve it” gives you a structured plan in one response. Bring a detailed problem and you get a complete way forward. “Let's talk about it” is a coaching conversation where the AI asks questions and helps you reach your own answer. Pick whichever suits what you need that day.
Can I talk to it instead of typing?
Yes. Talk to TSAI lets you speak your side of the conversation and hear the response back in a natural voice. You can switch between voice and text at any point in a session.
What languages does it work in?
English and Indonesian at launch. The coaching content is written in English, and the AI will work with you in Indonesian where you prefer it. Additional languages including Mandarin are planned.
Money and plans
What does it cost?
Pro is $29 a month and Executive is $99 a month. Both include the 7-day free trial and both start instantly. Principal and Enterprise are by application.
What is the difference between Pro and Executive?
Pro gives you full text and voice coaching with the complete framework set and full memory. Executive adds significantly more voice time, priority responses, and early access to new features. Most people start on Pro and move up if they find themselves using voice heavily.
Do I need a credit card for the free trial?
Yes. The card is required so your access continues without interruption when the trial ends. Cancel any time before day 7 and you are not charged.
Can I cancel any time?
Yes, from Billing and Plans in your account. You keep access until the end of the period you have paid for.
Can I change plan later?
Yes, up or down, from Billing and Plans. Changes take effect from your next billing date.
Is there a discount for paying annually?
Yes. Pro is $290 a year instead of $348. Use the monthly and annual toggle on the pricing page to compare.
What are session and voice limits?
Each plan includes a daily session allowance and a monthly allowance of Talk to TSAI minutes. Your current usage is always visible in your dashboard, so there are no surprises.
What happens if I reach my limit?
You will see it coming in your dashboard before you get there. If you consistently use your full allowance, that usually means the next plan up is a better fit, and we will let you know rather than simply cutting you off.
Privacy and security
Is what I tell TSAI confidential?
Yes. What you share is used only to support your coaching. It is never used to train AI models and it is never shared outside your account.
Who can see my sessions?
Only you. Not Steve, not our support team, not anyone administering the platform. Individual conversations are private by design, including on Enterprise accounts where your organisation's administrator can manage seats but cannot read anyone's sessions.
Where is my data stored?
On secure servers with encryption in transit and at rest. Enterprise clients with specific data residency requirements should raise this during their application and we will work through it.
Can I delete a session?
Yes, any session can be deleted from your history at any time.
Can I delete my whole account?
Yes. Deleting your account removes your sessions, your coaching history, and everything the AI has remembered about you. This cannot be undone.
Can I upload documents?
Yes, on paid plans. You can share a document you are working on, a paper you need to respond to, or notes you want help thinking through. Uploads are treated with the same confidentiality as everything else in your session.
Using it well
How much does it remember?
Enough to be useful. It builds a picture of your role, your goals, the decisions you have made, and what you have committed to. When you come back it can pick up where you left off rather than asking you to explain yourself again.
Is this a substitute for therapy or professional advice?
No. TSAI is a coaching tool for thinking through decisions. It does not provide legal, financial, medical or mental health advice, and it will tell you plainly when something is outside what it can help with. If you are struggling, please speak to a qualified professional.
What if the AI gets something wrong?
Use the thumbs up and thumbs down on any response. That feedback goes into a review process and genuinely shapes how the coaching improves.
TSAI compared with coaching with Steve
Should I use TSAI or book a session with Steve?
TSAI is on demand, instant, and available whenever you need it within your plan. Coaching with Steve is a by-application engagement for people who want a sustained relationship with a human. Many clients use both.
Does a coaching plan include TSAI?
Yes. Principal includes ongoing access to Steve alongside full TSAI access.
What is Enterprise for?
Organisations putting a team or leadership group onto the platform. It includes seat licences, single sign-on, admin and usage dashboards, shared frameworks, onboarding, and invoicing. Individual sessions remain private to each person.
How do I apply for Principal or Enterprise?
Use the apply or contact option on the pricing page. Someone will come back to you to talk through what you need.